GENERAL INSURANCE BLOG

Let’s address the big question, how to go about a claim?

The information on this page covers the part that you're most concerned about: Claims.

Our claim settlement ratio is something we're really proud of. Trust us, we are equally eager to settle your claims, should there be an untoward situation. Call us on 1800 266 3202 for seamless claim support.

Some important points related to the claims process:

For motor insurance claims, you can send us a video of the damaged vehicle taken from your smartphone, through the link that we share on your registered mobile number. You can also get in touch with your agent, visit our nearest branch or email us at customercare@magma-hdi.co.in for speedy assistance.

We promise you – we'll never leave you stranded. Our 24*7 Roadside Assistance add-on will help you with vehicle pick-up, repairs, and several other services (only if this service is opted for). For repairs, we urge you to choose our preferred workshops / network garages (where we'll settle the bill directly with the garage) or even if you don't, we'll settle the payment based on the relevant invoices and documentation (if only it is admissible under the terms of the policy).

To check the preferred garages near you, please click

For health insurance claims, in case of planned admission, we request you to inform us or your agent before the hospitalization, this will help us to process your claims quickly. Kindly intimate your claim within 30 days of hospitalization. You can avail yourself of the cashless facility at any of our Network hospitals.

To check the network hospitals near you, please click

You can also download our "Magma HDI" mobile app from the Google play store or Apple app store or visit our website www.magmahdi.com for the following services:

1. Intimate and track claims
2. Avail wellness services
3. Download claim forms
4. Search hospital for a cashless
5. Access your policy facility features and health card, and more

For more clarity, we have summarized a few points to know why health claims get rejected, click here to view our blog.

We've reached the end of this page. See how quick that was!

To register your claim, click

Modern problems require advanced solutions. If you've been on the internet for a while, you've heard about cyber-attacks. With the increased dependence on digitalisation, cyber-attacks are an enormous threat to the growth of any business. Cyber-attacks affect the devices on the company's network and infringe on its data reserves. It puts the organisation at the mercy of hackers who can gain control over its valuable digital assets.

A conservative cover like a public liability insurance policy may not suffice in such instances. Commonly known to cover any physical injuries and third-party damages on owned property, a general liability insurance policy is necessary for every business. However, it does not cover cyber-attacks, making it essential to purchase an individual plan.

This blog discusses the correlation between rising cyber-attacks and the recent hikes in premium rates.

Understanding cyber insurance:

The recent Covid-19 pandemic highlighted a business's digital presence like never before. With many risks like malware attacks, compromised emails, and attacks on software and hardware devices, insuring a business is crucial. Cyber insurance is the perfect tool to combat such contingencies to prevent sudden operations interruptions from manufacturing up to the delivery stage. Cyber insurance is a rapidly growing segment of the Indian insurance sector.

Insurance premiums and assets covered under the policy:

The potential of digital assets is unimaginable. They are highly valued compared to physical assets like machinery. The insurance segment presently covers a small percentage of businesses, including banks, non-banks, and information technology services companies that comprehend the need for the cover. These organisations are heavily dependent on their pool of digital assets.

The high premium amount is a distinguishing factor that sets cyber insurance apart from most insurances. While common insurances like health, motor, or fire insurance are significantly low compared to the cover value, cyber insurance has a very high cover, up to 200 crores depending on the industry and the valuation of the business.

These high premium values are marginal compared to the asset valuations covered under the insurance. Typically, the assets covered under the policy are 50-100 times the value of the annual premium paid. The premium amount is determined after studying multiple factors like the company's turnover, cyber-attack risk, and availability of backup infrastructures.

Insurance premium trends:

As the demand for the product increases, so does its price. With reputed insurance providers stating that the Indian cyber insurance market has a projected growth of 35-50%, the rising trends in premium amounts do not come as a surprise. The high rate of uncertainty and dynamic environment with new cyber threats frequently emerging has caused a steep increase in premiums.

While some reports and insights by experts suggest that the increase is by 50%, there is reasonable evidence to believe that the growth may be closer to 100%. Despite the exponential increase in premium amounts backed by expansion in demand, the need for cyber insurance continues to grow. While the policy was taken by only big corporations earlier, smaller businesses of varying natures are assessing the risk of being unprotected in such volatile conditions and are willing to pay the high premium amounts, which do not seem to stabilise or decrease any time soon.

While the penetration rate of cyber insurance policies is not as high as any general public liability insurance policy, the need is bound to continue creating a demand for the insurance and fuel higher premium rates in proportion to the risk shouldered by the insurance providers.

Click HERE to buy the best public liability insurance for your business.

Disclaimer: The information provided above is for illustrative purposes only. To get more details, please refer to policy wordings and prospectus before purchasing a policy.

For most Indians, purchasing a car is a significant milestone. It is an asset that requires heavy investment, offers convenience, and doubles as a status symbol. Over time, alternate mechanisms of protecting your car against uncertainties have emerged. These mechanisms provide owners with greater security features. One such upgradation is that of smart vehicles. While advanced tech-powered features make the driving experience safer and smoother, they also raise cybersecurity concerns.

For a vehicle that holds such significance, it is necessary to buy car insurance policy online to protect it against accidents and financial worries.

Here are some tips to prevent your smart car from getting hacked:

1. Regular updates
Cars are getting smarter by the day as manufacturers race toward developing the best systems for their automobiles. With such rapid developments, installing those updates in your vehicle becomes necessary. This can be done during your vehicle's servicing at an authorised service centre at no additional cost.

2. Secure your fob
A key fob, also known as a fob, is a common feature in the latest car models. It replaces a traditional key and facilitates keyless access to your car through electronic signals by pressing a button. While this makes opening your vehicle easier, hackers have found ways to unlock your car even when the fob is not nearby by cloning the signal using an e-signal amplifier.

Consider using a specific fob holder that protects it against hackers to prevent such signal-altering tactics. Additionally, consider purchasing an add-on key protection cover. This ensures greater protection of your vehicle and allied tools. Also, remember to buy car insurance policy online as an additional layer of protection for your car.

3. Keep an eye on Bluetooth connectivity
Bluetooth connectivity has been around for a long while, and its scope of use has expanded to other electronics than just personal communication devices. While connecting your phone to your vehicle can make drives entertaining with music or navigating easier, turn off your vehicle's Bluetooth to ward off hackers' prying eyes when not in use. Not only can they access valuable data, but re-alter routes and pose a threat to your safety.

4. Embedded firewalls
With connectivity gaining significance, car manufacturers offer multiple mechanisms to transmit data directly between owners' devices and vehicles. Do not allow communication or connectivity access to any unauthorised devices. You can install a firewall that eliminates communication attempts from unknown vehicles or devices.

5. Smartphone connectivity
As we become increasingly dependent on your smartphones, they are also doubling as an alternative to keyless entry to your car. Ensure your smartphone is secure before connecting to your vehicle using the manufacturer's authorised app. Any existing malware may prove to be an issue in the long run. Therefore, for the security of your vehicle and personal data, check for any signs of malicious intent, unauthorised apps, and data packages on your phone before you connect it to your car.

6. Avoid third-party updates
You must only install or modify your car's software approved by the manufacturer. If you install any new updates through a third party, you may encounter issues with your car's functioning and create loopholes that hackers can use to manipulate your vehicle's processing.

With smart features rolling out daily, it is inevitable to eliminate cybersecurity threats, even when it comes to cars. Consider this when comparing options to buy car insurance policy online to find the best one that offers comprehensive protection against hackers, accidents, and more. Feel free to contact a cyber expert if you feel that the situation might get critical. Stay alert and try to gain fundamental knowledge about the potential risks to your car's safety due to hacking attempts.

Click HERE to buy car insurance policy online.

Disclaimer: The information provided above is for illustrative purposes only. To get more details, please refer to policy wordings and prospectus before purchasing a policy.

The numbers of road accidents in India are astonishingly increasing every year for many reasons, including drunken driving, being careless at the wheel, driving without attention, not following traffic rules, etc. Regardless of the reasons surrounding the road accident, you need to be extremely cautious on the road. You should also buy car insurance policy online, not as a mandate but as a comprehensive protection for your vehicle.

A lot of times, challenging situations may occur regarding road accidents, even if you are not at fault. Sometimes you may be accused of an accident you have no connection with. If you're not responsible for the accident and wondering what to do? You need not panic. We have curated this article to help you determine your next steps if you're not responsible for an accident.

What are the immediate steps?

Your immediate action plan should be:

● Try to stay calm before taking over the situation

● Call an ambulance if you or anyone involved in the accident is hurt

● If the cars are damaged, you should also call the police

● Make the drivers aware of the insurance coverage

● Take pictures of the vehicles involved in the accident

● Wait for the officials and car insurance companies to decide the next steps

● Do not panic and blame others

What to do if you are not responsible?

A car accident can be extremely stressful and anxious situation, so you must maintain your composure and pick your battles wisely. Some tips to help you deal with it are

1. Gather information:
You need to get important information like the name and address of the other driver. You should also take pictures at the accident scene. Collect photos of the damage to the involved cars, the number plate of the at-fault car, and then the driver's driving licence. Try to note down the statement of the passengers and witnesses.

2. Inform your insurance company:
Your insurance company should get involved in such a situation. But you must be very quick in submitting your details and proofs to your insurer (probably in the first 24 hours of the accident). The insurer of the at-fault driver may hold you guilty of the situation. Fret not! You should just state the facts, statements, and pictures for them to decide. You should also inform your insurer as it will establish your reputation as a good-faith citizen. They can also protect you if the other insurance company denies your claim.

3. File a legal claim if necessary:
Legal claims can be tedious. You need to choose that very wisely. You must only go for a legal claim if the extent of damage is massive. You are eligible for a legal claim when the other person's insurance company denies your claim and does not give you compensation. You can fight this with the other insurance company for rightful compensation.
However, if you are seriously hurt, you need a lawyer to fight your claim. Things can get pretty intense, and you need to choose everything with caution.

If you get into a car accident that you weren't responsible for, you should collect information on-site as much as you can. This will give you an upper hand. You can also claim their liability insurance. If you buy car insurance policy online, you will be covered against all the losses you encounter after a car accident. But, all of this should happen swiftly without any delays. You can win the situation only if you act fast and present your case strongly.

Click HERE to buy car insurance policy online.

Disclaimer: The information provided above is for illustrative purposes only. To get more details, please refer to policy wordings and prospectus before purchasing a policy.